Who sells
Parveja is an online store based in the Czech Republic, selling to U.S. customers. Contact store@parveja.com or use the Contact page for product and order questions.
Parveja is the store and uses friendly range names. Products carry the manufacturer branding identified on their product pages; Parveja does not claim to manufacture them. Product photos may not show manufacturer markings.
Prices, payment and delivery
Prices are in U.S. dollars. We ship only to addresses in the United States, with free standard shipping and no minimum order. Any applicable tax is shown at checkout. Stripe Checkout securely processes payments; Parveja does not receive full card numbers.
Estimated delivery: usually 4–14 business days, including 1–3 business days for handling and 3–11 business days in transit. Delivery times are estimates, not guarantees. Business days for this estimate are Monday through Saturday. Tracking is sent to the checkout email when available. Please provide an accurate delivery address.
Returns and item problems
Change-of-mind and other non-defective-product returns or exchanges are not accepted. For damaged, incorrect or materially defective items, contact us promptly with your order information and photos. Statutory consumer rights are unaffected.
If your item arrives damaged, incorrect or materially defective, contact store@parveja.com promptly with your order information and photos so we can review the issue. Read Shipping & Returns before ordering.
Using a feeder
The feeders are for dry pet food. Check the product specifications and supplied instructions for compatible food, setup, cleaning, power and network requirements. Test the feeding schedule and portions before relying on it.
An automatic feeder does not replace daily pet care, supervision, fresh water or an in-person check-in. A camera cannot diagnose illness or guarantee that a pet has eaten. Follow your veterinarian's feeding advice where appropriate.
Welcome-wheel promotion
No purchase is necessary to spin. To claim a result, submit an email address and tick the email consent box. One prize may be claimed per email address. The displayed result determines the code offered, if any; a spin does not guarantee a discount.
Discount codes are shared codes and are applied one code per order through checkout, subject to the code being active and accepted there. They are not personal, one-time-use codes across all customers. Offers and codes may be ended at any time. You can request to unsubscribe from emails through store@parveja.com.
Responsibility and applicable law
Delivery dates are estimates and remote features depend on power, your network and the relevant app. Use the product according to its instructions. To the extent permitted by applicable law, Parveja is not responsible for indirect losses caused by misuse or circumstances outside its reasonable control. This does not exclude responsibility or consumer rights that cannot lawfully be excluded.
These terms are governed by the law of the Czech Republic. They do not override mandatory consumer protections that apply where you live.
Need help? store@parveja.com · Contact · Shipping & Returns · Privacy Policy