Who handles your information
Parveja is an online pet-feeder store based in the Czech Republic. Contact store@parveja.com about your information or this policy.
Parveja is not yet registered as a company. Once it is, we will list the registered name and address here.
Orders and payments
Stripe Checkout processes payments securely. Parveja does not receive or store your full card number. Stripe handles the payment information you enter on its payment page.
To record and handle orders, the store database holds order identifiers, your name and email, delivery name and address, ordered items, amounts, currency, payment status and fulfillment information. A phone number may be stored if supplied with the payment details. The database uses Supabase through Lovable Cloud.
Order information is used to process and fulfill your purchase, respond to questions, handle item problems and maintain transaction records. Payment and delivery information is shared with the services needed to process and fulfill the order.
Contact messages and email sign-ups
When you use the contact form, your name, email, selected topic, message and submission time are stored so we can answer you.
When you tick the welcome-wheel email consent box and submit, we store your email, consent choice and text, sign-up source and time, country when available, and any prize or code claimed. Wheel records also hold the draw identifier, result and claim information. No purchase is necessary to spin.
Ask to unsubscribe from marketing or request deletion by emailing store@parveja.com. Withdrawing marketing consent does not affect the lawfulness of earlier processing or information we must retain for another valid purpose.
Analytics and your choices
First-party analytics record page visits and shopping events, browser-generated visitor/session identifiers, referring site, campaign source, device/browser information, language and time zone. Country is derived from the request's country header. The store's first-party analytics table does not store IP addresses. Hosting and payment providers may process network information to operate and secure their services.
For first-party analytics, visitors whose browser time zone is in Europe or the supported Atlantic regions must opt in. Elsewhere, first-party analytics may run until you choose Essential only. Time-zone detection is an approximation. Google Analytics 4 uses Consent Mode; this site's custom GA4 page and shopping events require Accept all. Advertising consent remains denied.
Accept all allows optional analytics. Essential only keeps shopping functions available and stops the site's optional event tracking. Use Cookie settings in the footer to change your choice. Withdrawing consent does not automatically erase past records; contact us to request deletion.
We use Lovable/Supabase for hosting and store data, Stripe for payments, and Google Analytics for analytics. Hosting may also provide operational or platform analytics; the first-party analytics-table description above does not describe every provider's logs. We do not sell your personal data.
Cookies and browser storage
Your browser stores your bag, cookie choice, welcome-wheel state and saved discount code. Session storage avoids repeatedly opening the wheel in one tab and prevents duplicate purchase events. Optional analytics use visitor and session identifiers, and your tracking opt-out is remembered. Google Analytics can use analytics cookies when allowed. Clearing browser storage removes local preferences and saved bag/code information.
Purposes, retention and international services
We process order information to carry out your purchase and use your consent for marketing and consent-based analytics. Contact messages are used to answer your requests. Where processing is not based on consent, such as keeping order records or basic first-party site statistics, we rely on our legitimate interest in running and improving the store, or on legal record-keeping obligations. You may object where processing relies on legitimate interests.
We keep order records as long as needed for the order, accounting and any disputes; contact messages as long as needed to handle your request; and email sign-ups until you unsubscribe or ask us to delete them. Contact us about retention or deletion; records needed for legal obligations or disputes may need to be retained.
Our service providers (Stripe, Supabase/Lovable and Google) may process data outside your country, including outside the European Economic Area, using the international-transfer safeguards those providers offer. We do not promise that all data stays in one country.
Your privacy rights
Because the operator is based in the EU, GDPR rights apply where relevant. You may request access, correction, deletion, restriction or portability, object to applicable processing, and withdraw consent. Contact store@parveja.com; we may need information to verify your request. You may also complain to your data-protection authority, including the Czech Office for Personal Data Protection.
Depending on your U.S. state and the law's applicability, you may also have rights to access, correct or delete personal information and opt out of certain processing. Contact us to exercise applicable rights or ask about a response. We do not sell personal data. Nothing here limits rights provided by applicable law.
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